The most helpful step before reaching out is to prepare a list of what you have, including the title, issue number, and your honest assessment of each book’s condition. For key issues or higher-grade copies, photos of the front cover and spine help us provide a more accurate rough valuation before you visit. 

No. We handle want list requests for single issues as readily as for larger orders. There is no minimum spend to contact us or to submit a want list.

Walk-ins are welcome during opening hours, with no appointment needed for general browsing, purchasing, or to discuss your collection with the team.

If you are coming specifically to inspect high-value back issues or graded copies before purchasing, or to carry out a trade-in assessment for a large collection, calling or messaging in advance is helpful so we can make sure the relevant stock is accessible and the right person is available.

For large trade-in assessments involving a significant volume of books, please contact us before visiting so we can set aside enough time to do the assessment properly. Walk-in trade-in assessments for smaller quantities are fine without advance notice.

If a comic purchased in-store does not match the condition we described at the point of sale, we will offer a refund or exchange. Our grading standards apply equally to online and in-person purchases.

For change-of-mind returns, we review requests individually. If the book is in the same condition as when it left the shop and you contact us within a reasonable time, we’ll do our best to accommodate with shop credit. We don’t offer unconditional cash refunds for change-of-mind returns, but we aim to resolve situations fairly and maintain customer trust.

WhatsApp is the quickest option for time-sensitive queries. We usually reply within a few hours during business hours: Monday to Saturday 11am–8pm, and Sunday/Public Holidays 12pm–6pm. For non-urgent queries, email is just as reliable and we aim to respond within one business day.